Local Nikon distributor, Maxwell Optical Industries has issued a voluntary safety recall covering all Nikon Coolpix 2000 digital still cameras. A safety issue connected with isolated reports of overheating of the battery compartment has prompted this action.

 

August 2002: Local Nikon distributor, Maxwell Optical Industries has issued a voluntary safety recall covering all Nikon Coolpix 2000 digital still cameras. A safety issue connected with isolated reports of overheating of the battery compartment has prompted this action.
In rare circumstances during normal use, severe overheating within the battery chamber may cause the outer casing to melt. Nikon has stressed that no injury or damage to property has been reported (other than to the camera itself).
Of some hundreds of thousands of Coolpix 2000 cameras throughout the world, there have been 14 reported incidents of the problem, two of them in Australia.
If you have purchased or been given a Nikon Coolpix 2000, you should remove the batteries from the camera immediately and cease using it. You should then contact the dealer from whom it was purchased or, alternatively phone 1300 366 499 or go to the Maxwell website www.maxwell.com.au for full details of the company”s replacement program and full details of shipping and exchange arrangements. Dealers have been briefed on the processes for returning the recalled stock.

A replacement new Coolpix 2000 will be provided, starting in the next two weeks, from redesigned production units without this problem. A range of serial numbers of cameras that could be affected by the problem can be found on Maxwell”s website above.
As no other Nikon Coolpix products are affected, they may continue to be used with complete confidence.
“This is the first recall of a Nikon camera on record,” explained Maxwell Optical Industries managing director, John Swainston. “The safety of Nikon customers and of their property is of the utmost priority to us. On learning of the possible problem, we determined immediate recall of all Coolpix 2000″s should occur, despite the very rare instances of this problem.
“We apologise in advance to Nikon partners and customers who will be inconvenienced by this issue. Over the past few days the dealer network has been immensely cooperative and responsive in helping us retrieve the recalled stock and assisting end users.”