Canon Australia is recalling a small number of EOS R5 C cameras due to a minor manufacturing defect in the autofocus system.
The defect can be identified easily, showing up if the camera repeatedly goes in and out of focus while in movie mode. Purchasers who received their unit on or before 21 March 2022, should contact the retailer they purchased the product from to organise the return and replacement of the camera. Cameras purchased and shipped subsequent to that date have undergone quality control checking and should not be affected. This checking may delay shipping of cameras that are currently on order. Customers can contact Canon by phoning 13 13 83 or email firstname.lastname@example.org for more information.