Fujifilm has initiated a professional services program which offers local photographers exclusive support for selected camera bodies and lenses.
The service is available to professional and enthusiasts photographers who have purchased at least one qualifying GFX Series camera body and lens or two qualifying X Series bodies and three XF lenses. Purchases of qualifying products must have been made in the last 24 months from authorised Fujifilm retailers. Membership will be granted to Australian residents with an Australian postal address only. The benefits of the service include:
Priority repairs: Priority repair services with best endeavour turnaround times of two working days for GFX series and three working days for X Series.
Access to a dedicated expert: Receive priority telephone and email support from Fujifilm experts.
Loaned equipment: Repair needs extra time? You may be eligible to receive a loan camera while you wait. Note this is subject to product availability – terms and conditions apply.
Free Health Checks: Access to free health checks for two pieces of your Fujifilm kit per year, purchased from an authorised Fujifilm retailer.
Click here for a full breakdown of the criteria required to be eligible for FPS and to register for FPS and for a list of all qualifying camera bodies and lenses.